ttk99's Privacy Policy

1 Definitions and Scope

"Personal information" as used in this Policy means any information that can directly or indirectly identify a specific individual. This includes name, mobile number, email address, national ID number, financial transaction details, and device-related information.

This Policy applies to all services provided through ttk99's website, mobile application, and any other digital channel. Regardless of where in Bangladesh you access our platform from, this Policy applies to you equally.

2 Information We Collect

To ensure service quality and maintain a safe gaming environment, ttk99 collects the following categories of information:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID number or passport number (for KYC verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, time, and amount

2.3 Usage Information

• Gaming history, betting records, and session duration
• Browser type, operating system, and device type
• IP address and geographic location (at country level)
• Information obtained from cookies and similar tracking technologies
• Customer service communication records

3 Purpose of Data Collection

ttk99 uses your information only for the legitimate purposes listed below. Your information will never be used for unnecessary purposes.

• Account Management: To handle registration, login, and account security.
• Age Verification: To ensure only individuals aged 21 or above can use the platform.
• Transaction Processing: To properly complete deposits (minimum ৳300) and withdrawals (minimum ৳800).
• KYC (Know Your Customer): To prevent fraud and comply with anti-money laundering laws.
• Service Improvement: To analyze user experience and improve platform quality.
• Responsible Gaming: To identify excessive gaming behavior and provide the necessary support.
• Promotional Communications: To send you information about bonuses, offers, and new games with your consent.
• Legal Obligations: To comply with applicable laws and regulatory authority directives.

4 Data Sharing and Third Parties

ttk99 does not sell or commercially rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Information is shared only as necessary to provide services with payment processors (bKash, Nagad, Rocket, Upay, banks), game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), and cybersecurity service providers. Each of these partners operates under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from an investigating authority, or as required by applicable law. In such cases we provide only the minimum information legally permitted.

4.3 Business Transfers

In the event of a merger or acquisition of ttk99's business, user information may be transferred to the new authority. In such a situation we will notify you in advance.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the ttk99 website and app. These improve your browsing experience and assist with session management.

• Essential Cookies: Essential for login sessions, security verification, and core functionality. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences such as language and display settings.
• Analytics Cookies: Help analyze platform usage to improve service quality.

You can control or disable cookies other than essential cookies from your browser settings. However, this may limit some features of the platform.

6 Data Security Measures

To ensure the security of your information, ttk99 adopts industry-standard technical and administrative measures:

6.1 Technical Security

• SSL/TLS encryption — all data transfers are handled through encrypted channels.
• Two-Factor Authentication is available.
• Sensitive information is stored in encrypted form.
• Regular security audits and vulnerability assessments are conducted.

6.2 Administrative Security

• Employees are given access only to the limited information necessary for their role.
• All employees sign confidentiality agreements and receive regular training.
• A system is in place to automatically detect and report suspicious activity.

7 Data Retention Period

ttk99 retains your information only for as long as necessary. The retention policy for different types of information is as follows:

• Account Information: For as long as the account is active, and after account closure for the period required by legal obligations.
• Transaction Records: For the period required under financial regulatory rules.
• KYC Documents: For as long as needed to meet applicable legal obligations.
• Customer Service Communications: For the period necessary for dispute resolution.
• Promotional Communication Consent: Until you withdraw it.

8 Your Rights

As a ttk99 user, you have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request that your information be deleted (except where subject to legal obligations).
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Withdraw from Promotional Communications: You may opt out of marketing communications at any time.
• Right to Data Portability: You may request your information in a structured, commonly usable format.

To exercise these rights, contact us at [email protected] or use our 24/7 live chat support. We will respond within 30 (thirty) business days of receiving your request.

9 Protection of Minors

ttk99 is strictly for individuals aged 21 and above. We do not intentionally collect any information from minors. Age is verified at registration and confirmed during the KYC process.

If we are informed that information from a minor has been collected, we will immediately delete that information and close the associated account. Parents with any concerns may contact us at [email protected].

10 Third-Party Links and Services

The ttk99 platform is connected to third-party game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others) and payment gateways (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies that are beyond our control. We are not responsible for the data collection or use practices of these third parties.

11 International Data Transfers

Some of our service provider partners may be located outside Bangladesh. In such cases your information may be transferred internationally. We ensure that such transfers only take place to countries or partners with adequate protection measures in place and that the standards of this Policy are maintained.

12 Changes to This Policy

ttk99 may update this Privacy Policy from time to time. For significant changes, we will:

• Display a special notice on the website.
• Send a notification to your registered email.
• Update the "Last Updated" date at the top of the Policy.

Continued use of the platform after a change is made will be considered as your consent to the updated Policy. We therefore encourage you to review this page regularly.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the use of your information, please contact us:

We take every complaint seriously and are committed to resolving issues quickly and fairly. Protecting your privacy is one of our top priorities.